H.No-B-79 Gali No-2 Chandu Nagar,Main Karawal Nagar Road,Delhi-110090


Mankind-One Single Community

COVID-19 Emergency Response: Situation on Ground

As India fights to stay afloat amidst the COVID 19 lockdown, the elderly are struggling to simply survive. Senior citizens have been the worst hit, as they are the most vulnerable especially those above 80 years of age who are at a high risk of succumbing to COVID 19. As per CDC, it is as high as 14.8%. For those above 70 years it is 8%. In India, government has been pro-active in taking a number of steps. Despite this, there is so much still be done, as our numbers are huge.

HelpAge India is reaching out to the elders, homeless and migrant daily wage laborers who are facing their toughest time right now.

Awareness is key, especially in rural areas and interiors. We at HelpAge have a 160 plus strong Mobile Healthcare Unit network and our teams have reached out to elders and their community both in urban and rural India, through our wide network of Elder-Self-Help-Groups, Helpline program, MHU beneficiaries, Old age homes and Senior Citizens Associations and are making them aware of the safety and preventive measures they must take to protect themselves against COVID 19, such as washing of hands, keeping social distance etc. Both on ground and through our nationwide Helpline.

Despite the challenges now on ground with the lockdown, our teams subject to  Govt. and local authority permissions, are now preparing the following:

  1. Family Survival Kits which include basic ration like Rice, Wheat, Spices, cooking oil etc. along with Corona protective gear like masks, bathing and washing soaps, for disadvantaged elders and their family of 5.
  2. Protective Hygiene Kits for our elders, to fight COVID 19 which include Sanitizers, Mask, Tissues, Handwash etc.
  3. Free Meals to the homeless in night shelters, on roads, elders in old age homes, slums and migrant daily wage labours who have nowhere and no one to turn to.

All our work on ground is being done with utmost care and we are ensuring that all hygiene and precautionary measures are being taken care of by our teams, our foot soldiers as we call them.

Source: Ministry of Health & Family Welfare (Govt.of India)
Sr. No.StateHelpline No.Helpline Operated by
(Department name)
Hospitals Active for screeningIsolation Wards
Available (Yes/No)
1Gujarat104 Health Department
(Gujarat Govt.)
Civil Hospital
Vadodra Civil Hospital
Surat Civil Hospital
Jam Nagar Civil Hospital
Yes (every hospital)
2Karnataka104Karnataka govt.Rajiv Gandhi Institute of Chest Diseasess (RGICD)
Manipal Hospitals
Narayna Health
Firtis Hospitals
Yes (every hospital)
3Madhya Pradesh104
Ministry of Health (MP Govt)J.P. Hospital
Gandhi Medical hospital
Hamidia hospital
All District Govt Hospital
Yes (every hospital)
Women & Child Health
Sri Ramchander Hospital, Cuttack
Capital Hospital, Bhubaneshwar
All District Hwadqauretrs hospitlas
Yes (every hospital)
5Punjab104Department of Health &
Family Welfare, Mohali, Punjab
All Civil Hospitals
(Nodal officers appointed in each district)
PGIMER, Chandigarh
Yes (every hospital)
6Tamil Nadu104
Tamilnadu Health
All Govt Hospitals in Chennai, Coimbatore,
Madurai & Tirunelveli
Yes (every hospital)
7Uttarakhand104Department of Health,
Uttarakhand Govt
All Govt Hospitals (Uttarakhand)Yes
8Delhi011-23978046Control Room   for queries related to COIVID-19
011-22307145, 22300012 and 22300036
Department of Health &
Family Welfare
Safdarjung Hospital
Ram Manohar Lohia Hospital
Yes (every hospital)
9Telangana104Medical & Health
Department (Telangana)
Apollo Hospitals
Vijaya Diagnostics
Gandhi Hospital
Osmania Hospital
Fever Hospital
IPM Hospital
NIMS Hospital
Kakatiya Medical College
MGM Hospital
Yes (every hospital)
Medical & Health
Department (Rajasthan)
SMS Medical College, Jaipur
SN Medical College, Jodhpur
RNT Medical college, Udaipur
SP Medical College, Bikaner
Jhalawar Medical College, Jhalawar
AIIMS Jodhpur
Yes (every hospital)
11Jammu & Kashmir0191-2520982Department of Medical
Health & Family Welfare
Govt. Medical College, JammuYes
Srinagar0194-2440283Sher E Kashmir Institute of Medical
Sciences Srinagar
Ladakh0198 -2256462/257416Sonam Noorbo Memorial Hospital Leh Ladakh
Ladakh Heart Foundation
12Kerala1056Medical & Health
Department (Kerala)
National Institute of Virology Field Unit, Alappuzha
Govt Medical college, Trivandrum
Govt Medical college, Kozhikode
Govt. Medical college, Thrisur
Amrita Ins. Of Medical Sc.
Rajagiri Hospital
Govt General Hospital .Ernakulam
Govt, Medical college, Kottayam
Aster Medicity
District Hospital,Thodupuzha
Govt Hospital, Cherthala
13West Bengal033-2341-2600
West Bengal Health &
Family Welfare Samity
Govt. HospitaYes (every hospital)
14Uttar Pradesh1.8E+10Deaprtment of Medical, Health & family WelfareKGMC Lucknow
Ram manohar Lohia
All Govt. hospitals in other disctricts
Yes (every hospital)
Health Department (Pune)Kasturba hospital Mumbai
seth GS Medical college
National Institute of virology, Pune
National Institute of virology (Field unit) Mumbai
Arm force Medical college, Pune
BJ Medical college, Pune
Indira Gandhi college, Nagpur
JJ Hopital, Mumbai
Yes (every hospital)
Directorate of Health
Services (DHS)
Goa Medical College (GMS)Yes
17Bihar104Department of Health,
Bihar Govt
Patna medical college
Darbhanga Medical college
S.K. Medical College, Muzaferpur
Yes (every hospital)
Public Health Department
Jipmeri Hospitl
ESI Hopital
Indira Gandhi Hospital
Mahatma Gandhi Dental Hospital
Yes (every hospital)
19Chhattisgarh104Ministry of AyushAIIMS Raipur
Lata Bali Ram Kashyap Memorial Jagdalpur
Yes (every hospital)
20Himachal Pradesh104National Health Mission (HP)IGMC, Shimla
Tanda Medical college, Kangra
Yes (every hospital)
21Andhra Pradesh104Health Department (AP)Venkateshwra Institute of Medical & Sc. (Triputati)
Ranjarya Medical college, Kakinada
Sidhrtha Medical college , Vijaywada
Govt Medical college, Anantpur
Yes (every hospital)
22Haryana8.6E+09Health Department,
Panchkula, Haryana
All Civil Hospitals
(2 doctors appointed in each district)
PGIMER, Chandigarh
PGIMER, Chandigarh